*These programmes are free for individuals who are unemployed and claiming a benefit (i.e. JSA, ESA, IS). Individuals in receipt of JSA need to contact their work coach to be referred onto this course.
The skills you will learn on this course will be useful across a wide range of occupational roles and sectors:
On successful completion of the course, you will receive:
As part of the programme you will undertake mock interviews with employers and be screened for employment opportunities – with a guaranteed interview with an employer if a job role becomes available, or a reference and exit interview to give you guidance - this will help you with your future job applications and interviews
You will receive Support and mentoring during the programme and as part of the after care service and you will have access to our free recruitment services to support you into employment.
Functional skills development are embedded within the course programme.
Employment in a range of sectors including: Retail, Hospitality, Administration, Customer Services roles and Facilities Management.
Practical activities related to the sector.
You will be assessed through a portfolio of work based evidence and exams.
For further information or to apply please contact The Business Development Team on 020 7258 2711 or email firstname.lastname@example.org.
Retail, Customer Service and Work Skills Qualifications
To successfully complete this course you will be expected to spend 4 hours a week on assignments, project or field trips.
Customer Services, Retail, Hospitality
You need be aged 19 years or over to be eligible for this course. You will also be required to sit an initial assessment and IAG session to determine whether the course is suitable for you. You need to have a Literacy/English level to at least a Level 1 standard – this will be determined in the initial assessment. If you do not meet this level, we may suggest you be referred onto a different course.
You need to be able to provide:
Level 1 English GCSE at 1-2 (E-G) or above.