Student Advice and Wellbeing

Understanding undergraduate fees and loansStudent advice

We offer practical help and advice including:

Our Student Advisors can offer you practical help and advice with:

  • Accessing financial support available at College (including 16-19 Bursary, Free meals in F.E, Discretionary Learner Support Funds and 19+ Advanced Learning Loan Bursary)
  • Support for Looked After Young People and recent Care Leavers
  • Housing advice and support for young people needing emergency accommodation (Please note, the College does not provide accommodation for students)
  • Rights, entitlements and support for asylum seekers, immigrants and refugees and people subject to immigration regulations
  • Domestic violence - emergency advice and referrals to specialist support services
  • Sexual health - free condoms and referrals to specialist services 
  • Benefits e.g. Job Seeker’s Allowance / Universal Credit

Please note: Our Student Support Officers are not immigration or benefits advisors. They will signpost you to the relevant agencies.

Student advice and wellbeing drop in sessions

 WillesdenPaddingtonWembleyMaida ValeEuston
Monday10am-3pm10am-3pm 10am-3pm10am-3pm (week 1)
Tuesday10am-3pm10am-3pm10am-3pm  
Wednesday10am-3pm10am-3pm   
Thursday10am-3pm10am-3pm10am-3pm10am-3pm10am-3pm (week 2)
Friday10am-3pm10am-3pm   

Outside of these hours please send a message on MS teams chat function and a member of the student support team will respond.

If you have an urgent safeguarding concern please call 0208 208 5445 or email safeguarding@ucg.ac.uk

Bursary support drop in sessions

Monday to Friday: 11:00am – 2:00pm

Outside of these hours please send a message on MS teams chat function and a member of the student support team will respond.

For bursary queries, please email bursary@ucg.ac.uk

Mental Health and Wellbeing Support

If you are experiencing personal difficulties which are affecting your ability to study, we offer you an opportunity to talk through your feelings, thoughts and concerns in confidence. We offer short-term emotional support and can help find long-term counselling services outside of the College. We are here to help, so please get in touch​​.

If you have an mental health or wellbeingc oncern please email mhwb@ucg.ac.uk