Work Zone (Westfield) Pre-employability Retail Course


  • Adults


Will the course give me what I want?

Course content

This 2 week full time intensive programme is for individuals who want to work in the Retail or Customer Service Sectors. Successful participants will receive qualifications in:

  • Award in Retail Knowledge
  • Customer Service Units
  • WorkSkills including mock interviews and CVs
  • CIEH First Aid Certificate
  • Job screening with Work Zone (Westfield), for jobs in Westfield, White City. Guaranteed interviews for successfully clients

What have students who have taken this course in the past progressed to?

Previous students have progress onto jobs in various Westfield stores including: American Eagle, Mothercare & House of Fraser.

How will I learn?


How will I be assessed?

The course units will be assessed via written & practical examinations

How much time should I be expected to spend on assignments, projects, field trips etc.?


Which awarding body is the course validation by?


Equipment and other costs


What are the expected employment areas with this course?


Entry Requirements

What qualifications or skills do I need to show I have before I can enrol?

In order to be eligible for this course, your will need to be:

  • Aged 18 years or over
  • A resident of Hammersmith & Fulham, Westminster or Royal Borough of Kensington and Chelsea

You will be required to sit an initial assessment prior to the commencement of the course, to determine that you are at an appropriate level. You need to be able to provide:

  • Proof of benefits (Job Seekers Allowance)
  • Proof of ID and residency:
    • UK Nationals: Passport or Full Birth Certificate + 2 proofs of address (no older than 3 months)
    • EU Nationals: Passport, EU ID Card/Travel Documents or Birth Certificate + 2 proofs of address (no older than 3 months)
    • Non UK/EU Nationals: Passport/ Home Office Documents, 2 proofs of address (no older than 3 months) + proof of residency in the UK/EU for 3 consecutive years

Expected prior knowledge


English level

Entry 3

Mathematics level

Entry 3